Thank you for visiting and shopping at toolz.ng, the following are the terms and conditions that constitute our Shipping Policy.
All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays-except on special cases and arrangement.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.
Shipment Confirmation & Order Tracking:
You will receive a Shipment Confirmation email once your order has been shipped containing your tracking number(s). The tracking number will be active within 24 hours.
Customs, Duties and Taxes:
Toolz.ng is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibilities of the customer (tariffs, taxes, etc.).
Toolz.ng will not be liable for any products/equipment damaged or lost during transit of which a seller/buyer had insisted on a Third Party shipping arrangement-that is arrangements other than the toolz.ng delivery/shipment channel. If you receive your Order damaged, incomplete or lost, please contact the Shipment Carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.